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| author | Oskar Nyberg <oskar@mullvad.net> | 2024-01-31 12:56:39 +0100 |
|---|---|---|
| committer | Oskar Nyberg <oskar@mullvad.net> | 2024-01-31 15:03:56 +0100 |
| commit | 3cece32a1c6aac239ed114f0bf2b6c09f26602fb (patch) | |
| tree | 7754e2ab8e92683d666c7eec97c87a7cf5ec683b /gui | |
| parent | 0d9abfd26b0d0e2151eaebaae1bd01f2f439466b (diff) | |
| download | mullvadvpn-3cece32a1c6aac239ed114f0bf2b6c09f26602fb.tar.xz mullvadvpn-3cece32a1c6aac239ed114f0bf2b6c09f26602fb.zip | |
Add VMWare error message and troubleshooting instructions
Diffstat (limited to 'gui')
| -rw-r--r-- | gui/locales/messages.pot | 16 | ||||
| -rw-r--r-- | gui/src/shared/notifications/error.ts | 24 |
2 files changed, 38 insertions, 2 deletions
diff --git a/gui/locales/messages.pot b/gui/locales/messages.pot index 69146b208f..19d0c8f17e 100644 --- a/gui/locales/messages.pot +++ b/gui/locales/messages.pot @@ -1094,6 +1094,10 @@ msgid "Unable to start tunnel connection. Please send a problem report." msgstr "" msgctxt "notifications" +msgid "Unable to start tunnel connection. This could be caused by incompatibility with VMware, please troubleshoot." +msgstr "" + +msgctxt "notifications" msgid "Update available. Install the latest app version to stay up to date" msgstr "" @@ -1557,14 +1561,26 @@ msgid "Try restarting your device." msgstr "" msgctxt "troubleshoot" +msgid "Try to reinstall VMware" +msgstr "" + +msgctxt "troubleshoot" msgid "Try to turn Wi-Fi Calling off in the FaceTime app settings and restart the Mac." msgstr "" msgctxt "troubleshoot" +msgid "Try to uninstall VMware" +msgstr "" + +msgctxt "troubleshoot" msgid "Unable to communicate with Mullvad kernel driver." msgstr "" msgctxt "troubleshoot" +msgid "Unable to start tunnel connection because of a failure when creating the tunnel device. This is often caused by an issue with the VMware Bridge Protocol." +msgstr "" + +msgctxt "troubleshoot" msgid "Uninstall or disable other DNS, networking and ads/website blocking apps." msgstr "" diff --git a/gui/src/shared/notifications/error.ts b/gui/src/shared/notifications/error.ts index 44c28a092c..bead5ae729 100644 --- a/gui/src/shared/notifications/error.ts +++ b/gui/src/shared/notifications/error.ts @@ -165,9 +165,12 @@ function getMessage(errorState: ErrorState): string { ); case ErrorStateCause.createTunnelDeviceError: if (errorState.osError === 4319) { - // TODO: add improved error for network device conflicts + return messages.pgettext( + 'notifications', + 'Unable to start tunnel connection. This could be caused by incompatibility with VMware, please troubleshoot.', + ); } - // TODO: 'Failed to create tunnel device. Please send a problem report.', + return messages.pgettext( 'notifications', 'Unable to start tunnel connection. Please send a problem report.', @@ -275,5 +278,22 @@ function getActions(errorState: ErrorState): InAppNotificationAction | void { ], }, }; + } else if ( + errorState.cause === ErrorStateCause.createTunnelDeviceError && + errorState.osError === 4319 + ) { + return { + type: 'troubleshoot-dialog', + troubleshoot: { + details: messages.pgettext( + 'troubleshoot', + 'Unable to start tunnel connection because of a failure when creating the tunnel device. This is often caused by an issue with the VMware Bridge Protocol.', + ), + steps: [ + messages.pgettext('troubleshoot', 'Try to reinstall VMware'), + messages.pgettext('troubleshoot', 'Try to uninstall VMware'), + ], + }, + }; } } |