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| -rw-r--r-- | .github/ISSUE_TEMPLATE.md | 30 |
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diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md index afd29fd2fa..abaeb24e2a 100644 --- a/.github/ISSUE_TEMPLATE.md +++ b/.github/ISSUE_TEMPLATE.md @@ -1,17 +1,25 @@ +<!-- + PLEASE READ THIS FIRST + Thank you for wanting to help us improve the Mullvad VPN app by reporting -issues. +issues. But please read this first, since there is a chance you have a better +option than filing an issue here: If... + +* you ran into a problem with the app - Send a problem report directly from +within the app. Go to Settings -> Report a problem. That way our support team +get the error logs they need and will get back to you much faster than anyone will +on this issue tracker. You can just email support@mullvad.net as well for help. + +* you want to suggest a feature or code improvement - First +[search all existing open and closed issues](https://github.com/mullvad/mullvadvpn-app/issues?q=is%3Aissue) +to see if maybe that feature has already been suggested. If not, go ahead with the issue. +--> -**Before reporting an issue**, please note that this is **not** the correct -place for: -* General Mullvad support - contact support@mullvad.net for that -* Bugs and issues regarding the old Mullvad client. +Operating system: <!-- Name AND version of operating system. For example Windows 10 or Android 9 --> - With the old Mullvad client we mean the one written in python and - with version numbers such as 65, 66, 67 and similar. - This source code repository is only for the new Mullvad VPN app with version - numbers looking like `<year>.<number>`, such as 2018.1 and so on. +App version: <!-- Version of the Mullvad VPN app you are running. For example 2020.4 --> +### Issue description -Please proceed and report an issue if you have found a bug or a problem with -the new *Mullvad VPN app*, the one being developed in this repository. +<!-- Describe the feature you want to suggest or what it is you want to report an issue about --> |